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Tuesday, February 27 • 12:00pm - 1:00pm
Connecting The Dots: Hospitality, Social Media & The Customer Experience

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Social media has changed the rules of engagement. We now have online travel agencies, hotel booking companies, and several players that never used to be a part of the mix. This session will explore the new players, the new rules and disruption, as it pertains to social media, customer experience, and businesses.

Connecting The Dots: Hospitality, Social Media & The Customer Experience is a meeting point for customers, hotel management and key stakeholders in the hospitality and tourism sector. Panelist will reflect on the changes, the challenges, the gains, and everything in between. Customers will learn how to benefit  from new opportunities while businesses will gain insight on how to better deliver key messages to get better business results and better serve their customers.

avatar for Kayode Abass

Kayode Abass

VP, Growth Engineering, StackFX
Kayode Abass is a Digital business development, social media expert and marketing trainer. He helps managers and business owners improve sales and profits through online marketing and business development. As VP, Growth Engineering at StackFX, he oversees Channel & Business Development... Read More →
avatar for Omolara Adagunodo

Omolara Adagunodo

Managing Director, JUMIA TRAVEL
Travel. Tourism. Hospitality. Business Management. Customer Service
avatar for Iyadunni Gbadebo

Iyadunni Gbadebo

Sales Manager, EKO HOTELS & SUITES
A lady that loves to impact lives.
avatar for Wonuola Lamidi

Wonuola Lamidi

Wonuola Olatunde-Lamidi @wonulamidi is a curator of memorable experiences who followed her passion to form Diamonds and Pearls Travels with her husband David Lamidi in October 2010. As A Travel Expert, She goes out of her way to provide bespoke Tour packages for individuals, couples... Read More →
avatar for Obianuju Onyia

Obianuju Onyia

Training / Career Development Coordinator, WOMEN IN HOSPITALITY NIGERIA
I am a HR Consultant, Content Writer and a Business Woman.A very dedicated and reliable individual known to meet deadlines, I have the strength of character to manage others, and I pay attention to relevant details. A self-starter, flexible, creative, well-motivated to learn new things... Read More →
avatar for Anthony Shishler

Anthony Shishler

As a hands-on Managing Directior and the CEO of A Simple Management Solution ( a hospitality and logistics company), Mr. Anthony has been able to adapt to a diverse range of tasks and responsibilities. Flexibility and the ability to travel on short notice has been his key. Possessing... Read More →

Tuesday February 27, 2018 12:00pm - 1:00pm WAT
Experience Stage